When he (Lacy) returned from military service in the early 1970s, he said, “Carlos, we need to put in a game room and a little eating area.”

“I love having the opportunity to serve others and giving young people a chance.”

“Everything I do is for Aubrey, Bentley, Marlee, and Mac. They are my world, and they inspire me every day in even the smallest of ways.”

“I went from part-time Christmas help to assistant manager to store manager over about six years…I never got bored with my job because my job kept changing.”

“I learned the importance of great customer service when I was 16 years old, working with Ms. Edith Ivey at Carol’s Boutique. She taught me everything I know about interacting with people and how to pay attention to their needs…”

“My hands started tingling. Eventually, in a very quick fashion, they became paralyzed.”

“My parents are very instrumental in why I do what I do, why I work the way that I work, and who I am, because I was raised by two very strong, hardworking individuals.”

“I believe God kept me here for a reason, and that is to care of these people with special needs that can’t simply go into a department store and buy a pair of shoes. It is my greatest joy to help these people with something we take for granted every single day.”

“I wanted to do a small online business. I got one clothing rack and filled it, and that was going to be it… Very quickly one rack turned to two, and two to three, on and on, and the sales became majority in-person as opposed to online.”