“We want to operate with excellence, we want to operate with honesty, we want to operate with consistency.”

“Technology is making locksmithing a different kind of trade. I still do it the hands-on way.”

“When we finally got it pulled apart, I thought I had ruined my truck. We had it completely off the suspension and had to cut part of the frame off. I was thinking, ‘I don’t know if I can put this back together.’